PC-Doctor Blog

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The Right Repair Tools in a Constantly Evolving Industry

Service Center 9.5 PC, Android, & Mac Support

The repair industry is constantly changing, and technicians need the right support tools to stay up to date. PC-Doctor Service Center 9.5 now supports Macs and Android devices, allowing technicians to provide support to multiple platforms and test the latest system components with one program. This article highlights some of the new features available in Service Center that can help benefit your business, and increase your overall customer satisfaction.

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Glass, aka Google Newton

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When Google started previewing Glass, I didn’t make the A-list, i.e. those who got their Glass free, nor the B-list who got offered Glasses for an arm and a leg. But at least I was able to join the ranks of the Glass-wearing public when Tax Day also acted as the Glass Purchase Day, although the prices were still at the arm and a leg level.

I really wanted to like Glass. I installed apps. I customized it with various cool stuff available for it. I tried to integrate it with my daily tasks. I wrote an app for it. And I continued to use it even after I reluctantly concluded that the device felt like the Apple Newton of a promising new space in personal computing devices.

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Fail. Absolute Fail. Healthcare.gov. What Went Wrong?

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For better or (more likely) worse, healthcare.gov is the most visible aspect of what seems to have become the white elephant of the 21st century, officially named the Patient Protection and Affordable Care Act, also known as PPACA, Obamacare and ACA. It certainly didn’t help that healthcare.gov had massive performance issues from the very beginning. And while performance has improved over time, things still aren’t really looking up, as “conversion” rates are very poor, actual payment for policies is not yet implemented, and there are significant concerns about the potential for (and some claimed actual) security failures in the site itself. But given that this is a software project, and that we’re a software company that has made mistakes just like everyone else, what learning experiences can we draw from it?

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9 Things Microsoft Could Do To Fix Windows 8.1

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Let’s face it. Windows 8 and its refresh 8.1 have failed to reinvigorate the PC space. Not only are few users moving away from other touch-based platforms, but Microsoft has also alienated a large number of existing Windows users by making the OS less friendly to those who like their mouse and keyboard as the primary human-to-computer interfaces. Here are a few thing Microsoft could do to fix Windows 8.

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