Hi jr8125,
I am sorry for any confusion, but our software is not designed to detect or fix issues related to virus or malware. Our software is designed for the purpose of hardware diagnostics, it's purpose is to find and notify you of any hardware related issues it can find.
The only software checks that our software can perform are for simple misconfigurations (such as missing Anti-Virus, system backup status, available Windows Updates, etc.), and provide some insight into causes of a system crash in the event of a Windows Blue Screen of Death (BSOD).
If you have questions about the issues that our software found, please let me know and I will do my best to explain them.
Thanks,
Kris