If you could please respond with further details of your issue, such as:
- What is the name of the PC-Doctor product you are having issues with?
* If possible, please provide the version of the software installed.
(This can be found in Add/Remove programs or Programs and Features from control panel.)
- Can you explain what it is that makes you say it never finishes?
* Does it run several tests and then stop?
* How long have you left it without any progress?
- What tests are you trying to run with the software?
- Does the software close on its own as expected (Cancel, Close, or Quit), or do you have to close it manually (using the task manager)?
* If you do use task manager, can you provide a list of processes starting with pcdr that are running when you close the program?
- Is the software giving you an error?
- How long has this issue been occurring?
- Do you have any log files to provide? Or perhaps a screenshot?
Any additional information you are able to provide will allow me to better assist you.
Thank you,
