Author Topic: Please help with error message-hardware diag. stopped working  (Read 2167 times)

Offline sherstol1

  • Newbie
  • *
  • Posts: 1
I keep getting the error message "hardware diagnostics has stopped working...checking for a solution to the problem". In my action center, it says no issues are detected though. I've had my HP laptop for 2-3 years but have never had to use the hardware diagnostics by PC Doctor before. I came loaded on my computer, but is there anything I need to do before using it, that would cause me to get this message? Please help.

Thank you!!
Sher

Offline Kris_PCD

  • Sr. Member
  • ****
  • Posts: 323
    • PC-Doctor, Inc
End-user support for your system is available from HP at:
http://support.hp.com

For Windows 7 users, HP has a download link at:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=pv-75045-2

Please direct all requests and queries related to PC-Doctor products distributed by HP to the HP support website.

I'm sorry I can't offer any additional assistance.
Kris_PCD
Technical Support Representative
PC-Doctor, Inc.