Author Topic: USB Multipurpose device - susceptible to virus?  (Read 5168 times)

Offline ChrisTech

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Hi

When running the Service Center 8 disc in Windows, if the computer being tested has a virus, is there a risk of the USB multipurpose device getting an infection from the computer?

If so, can the USB device be scanned with a normal antivirus program without causing any issues on the device, prior to printing reports or placing the USB device in another computer?

Many thanks.

Chris

Offline Kris_PCD

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    • PC-Doctor, Inc
While I do know that it is possible for the Multipurpose USB Device(MUD) to store additional files (Including viruses), I do not know how likely it is for a virus to move onto the drive on its own.

If you are ever concerned that the drive may have a virus on it you can re-image the MUD, which will reset the device to it's factory default. Which includes deleting all non-PC Doctor files stored on the device.

To re-image the MUD:

  1) From within Windows on a known good PC, insert the Multipurpose USB Device into an available USB port.
  2) Insert the PC-Doctor Service Center Diagnostics CD and wait for the autorun menu to appear.  Note: If you have the optical drive's autorun feature disabled, you will need to browse to the Diagnostics CD and launch Setup.exe.
  3) From the menu, click on the option "More -- advanced options" and then select "Multipurpose USB Device Restore Tool" to reset the USB key to its original state.
Kris_PCD
Technical Support Representative
PC-Doctor, Inc.

Offline ChrisTech

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Thank you for your reply.

I suppose an ordinary virus scan of the USB drive is an alternative to reimage? Would this cause any problem bearing in mind the MUD isn't an ordinary USB drive..?

Chris

Offline Kris_PCD

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I don't believe that it would cause any issues, but I can't say that I have tested it to be certain.

The flip side though is just because a virus scan says everything is clear doesn't always mean it is. Remember, antivirus software is constantly updating and playing catchup for the latest viruses.  ???

Just something to keep in mind.
Kris_PCD
Technical Support Representative
PC-Doctor, Inc.

Offline ChrisTech

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Thanks for your quick replies.

Chris