Author Topic: Warranty on USB dongle ?  (Read 4500 times)

Offline freeze2196

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I was unable to find any information on pc-doctor warranty.

Currently my store has two of the PC-Doctor 7.5 service center packages. One of the USB drives is no longer reconized as a device on any computer. Cant run the USB drive restore since no computers even see it as a drive.

Just wondering if we can send this in to have it fixed/ replaced and if so how do i go about doing so ?

Offline James_PCD

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Freeze,

I have passed your inquiry on to our tech support.  An email will be sent by them to gather whatever information they may need to assist you with the dongle issue you are having.

Regards,
James_PCD


"May the dog of simplicity lift its leg on the lamp post of progress"

Offline freeze2196

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Offline James_PCD

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I am glad to assist.

Your support case number is PRB06345.
James_PCD


"May the dog of simplicity lift its leg on the lamp post of progress"