Wow, I am glad you guys got some help...I wish you the best..I bought version 7.5 and was basically told well you purchased it over a year ago so an upgrade is $199. Needless to say, the constant cycle of upgrade costs by companies is getting out of hand, especially when this is not a full version jump. If they would set the upgrade price to a more reasonable number, the might keep customers coming back. My experience with 7.5 is the amount of time it takes to load the program and run the test has hindered how much I use it in real time at the shop. I have yet to recoup my initial return on investment, much less add to that and pony up over 1/2 what it would cost to by the entire version. I originally purchased based on the promise of a great product and customer support, while it works for the most part, it is way too slow, and this is just the next slap in the face. I guess you could say that I am disappointed, and give an overall grade of C- to a D. I think that I will evaluate the other options available out there and see if something has better speed and useabliliy for a reasonable price.