Service Center stalls at authorizing

[daeemann]

I have a Toshiba Satellite M45-S265 booting from PC-Doctor Service Center 6 w/ the Multipurpose USB device connected.  I'm booting off the cd, since there is no option to boot from usb.  When I click on any of tests, the system halts at authorizing and never goes through any of the tests.  Sometimes when I try rebooting, for whatever reason the keyboard fails to work.  No button works and I have to press the power button.  Also, the system shut down on it's own a little while ago, I'm guessing because it started overheating.

[daeemann]

I know for a fact that there's nothing wrong w/ the cd or the multipurpose usb, because I tested it on my dell desktop and it worked perfectly well.  So for whatever reason, it's not working on the toshiba laptop.  The bios is set tor recognize usb legacy devices.  It's not set to boot off usb, because there is no option for it, but I"m booting off the cd.

[fwilson]

daeemann,

Try looking in the BIOS and see if you can enable the boot from USB device function, possibly USB floppy.  Some systems, this may be one, leave it to Windows to enable the USB ports.  If this is the case an upgrade to Service Center 7 may be in order.  SC7 has a parallel port lock as well as the MUD.

Please contact sales at 866-289-7237 for more info.

-Fred

[daeemann]

Thanks for the help.  No there is no option in BIOS to boot off a usb-floppy disk.  There is only an option for boot order, which includes off a floppy drive.  And there is option for legacy emulation for usb-fdd which is already enabled.  So a usb-floppy disk emulation is enabled and so is booting off a regular floppy disk.

[fwilson]

daeemann,

You're welcome.  If you have recently purchased your SC6 (9 months or so ago, I think) The upgrade to SC7 is free.  If it's been longer it's still very reasonable and the way to go.

-Fred