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Author Topic: Can Service Center 7 help diagnose BSOD errors?  (Read 3404 times)

March 12, 2009, 03:46:13 pm

Offline Catch

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Can Service Center 7 help diagnose BSOD errors?
I have a Vista desktop computer that's giving me the old BSOD:

IRQL_not_less_or_equal

0x0000000a--> (last in series)--> 81C3F80C

Is there a test that can tell me what's causing it?

Thanks
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March 13, 2009, 10:06:51 am Reply #1

Offline fwilson

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Re: Can Service Center 7 help diagnose BSOD errors?
Catch,

PC-Doctor is a hardware diagnostics system.

BSOD issues are usually caused by driver or config issues.  I would uninstall or downgrade any drivers you have recently put in or updated.  New hardware and drivers is the most likely suspect.

-Fred
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“Integrity is doing the right thing, even if nobody is watching.”  ~ J.C. Watts
March 20, 2009, 12:21:16 pm Reply #2

Offline Catch

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Re: Can Service Center 7 help diagnose BSOD errors?
Thanks. The problem turned out to be Symantec Endpoint Protection--and you're right, hardware diagnostics certainly can't help with that.
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March 20, 2009, 12:42:51 pm Reply #3

Offline fwilson

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Re: Can Service Center 7 help diagnose BSOD errors?
Catch,

Glad to hear you got is sorted out.

-Fred
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“Integrity is doing the right thing, even if nobody is watching.”  ~ J.C. Watts
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