Unfortunately, I don't know of any ways to recover a corrupted file other than by using a utility. I am sorry that I can't recommend any solutions, but if you search online for similar issues I am sure you will find several recommendations. However, if any forum members have a suggestion, they are welcome to share it. If you find a solution to your issue, we would appreciate you telling us as well.
As for accessing the snapshots, you can use either of the following methods to view the contents:
- Internet Explorer - will open a webpage so you can view the information.
- Notepad - can be a little hard to read, but it will work.
There are other options that can be used to view the snapshots, but both of these options should already be on you computer. However, you should be aware that the information contained in the snapshots are simply a record of your system's hardware configuration at that point in time, and it will not show you any software changes that occurred.
Good luck, and I hope you are able to find a solution to your issues.
Kris