Author Topic: PC- Toolbox backup  (Read 3437 times)

Offline BleuOisou

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22 Oct. 2013  11:24 win8p11


Dear @PC-doctor.com,


please see the attach , did the backup favorably ?  Speed over 1 hour for only 10 G megabits ?

where the "new created user" from by launching the [manager tool] of the pc-toolbox?



Best Regards
BleuOisou
Bleu Oisou

Offline Kris_PCD

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The screenshot you have provided only shows that you have started the process of configuring a backup schedule in Windows. I am unable to determine if the backup completed successfully.

The prompt for "newly created users" is simply asking if you would like the backups to update automatically for any user accounts you may add to the computer in the future.

If you have additional questions about Windows backup or any other features that are provided by Microsoft, I would suggest look here: http://windows.microsoft.com/en-us/windows/support

Let me know if you have any other questions.

Thanks,
Kris
Kris_PCD
Technical Support Representative
PC-Doctor, Inc.

Offline BleuOisou

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Kris,

the add "new account" can be OS required & Not ?

any place of the PC-box for checking the backup , since I did not find it yet.



BleuOisou
Bleu Oisou

Offline Kris_PCD

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The "newly created users" option is optional; however, you should be aware that any new users you create on the system will not have their files backed up without changing the settings.

Our software will display the current schedule, last backup, next backup, backup location, and available backup space only when using Windows Backup. Please be aware that this feature currently does not function as expected in Windows 8. This is a known issue, and we hope to have it resolved in the near future.
Kris_PCD
Technical Support Representative
PC-Doctor, Inc.

Offline BleuOisou

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Thanks Kris.


Bleu Oisou

Offline BleuOisou

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HERE continue the backup from PC-Dr.


The new user update no more presented but,


Backup from PC-Dr. would not be processed any more  :o
see the attach.


->  external hdd with backup encrypted by win8 bit locker
    de-encrypted before / after backup won't help
    change to new Drive by HDD won't help

->  Digital ID install opt. of Local machine instated in THIS user.



Bleu Oisou