Author Topic: Shortcut to PCD onnetwork does not work ???  (Read 3040 times)

Offline Subarashii

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  • Posts: 3
Hello,

I want to make a shortcut on my desktop. The link goes to PCD to the network.

Something like: \\map\pcd\pcd.exe

Everytime i get the error: cant find config PCDUSB.p5i

Any sugestions ??

Offline Subarashii

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  • Posts: 3
I work on a repair center and need to do the same thing over and over again.

When i open it like via run --> network path it opens normaly.

It only has problems when i want to make a shortcut...

Offline Kris_PCD

  • Sr. Member
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  • Posts: 323
    • PC-Doctor, Inc
I am sorry that you are having issues with our product, but in order to better assist you, I would like to ask which of our products you are using.
Kris_PCD
Technical Support Representative
PC-Doctor, Inc.

Offline Subarashii

  • Newbie
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  • Posts: 3
To be honest i dont know, i am not at work atm. I need to check it tomorow.

Usually we start PCDUSB.exe and it is loading pcdrdiag.exe from the network.

The strange thing is when i copy the folder to my desktop and start PCDUSB.exe from the folder it is going fine. But when i want to make a shortcut to the exact same folder on my desktop again i get the error "cannot find config file PCDUSB.p5i"

But i will check the version tomorow.

Thanks in advance

Offline Kris_PCD

  • Sr. Member
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  • Posts: 323
    • PC-Doctor, Inc
Due to the version of our software that your company uses, I am unable to offer any assistance with the issue. Your company has a different support path than our standard Service Center and Toolbox users, and someone from the support team will be contacting you shortly.

Thanks,
Kris
Kris_PCD
Technical Support Representative
PC-Doctor, Inc.