Hi mmauro,
I am sorry to hear about the problem you are having with My Dell. In order to better assist you, I need to know exactly what is happening to cause the error to occur.
Was the program manually launched prior to the error?
Did you make any changes or updates immediately prior to the issue?
Have you had any problems like this in the past?
Any additional details regarding the circumstances of the error would be helpful.
If you are willing to assist me, I will be sending you a personal message with instructions on obtaining debug logs to assist in our efforts to debug the problem.
Thanks,
Kris