Service Center 7.9

[shane]

I have noticed on the last few systems I have scanned I am getting an error with the CMOS Ram pattern test... Failed

What does this mean?
Is it common / normal?

Also, What does it mean when a system fails the RTC Alarms Section of the test?

Please advise,

Thanks

Shane

[shane]

BUMP

[James_PCD]

Hello Shane,

I am sorry for the delayed response.  I see that you had submitted an email to tech support this past week (Thursday) regarding the same issue.  I have escalated the issue and will get you a response from the tech support team this morning.

[shane]

Thanks

[shane]

bump

[James_PCD]

Hello Shane,

I saw an email response formulated for you yesterday.  I am sure the tech support team will have something to you when they arrive this morning. 

[James_PCD]

Hello Shane,

I spoke to the engineer handling your case and he confirmed that an email has been sent out.