Author Topic: Diagnostics taking a very long time  (Read 3315 times)

Offline genesal

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I bought an HP Pavilion quad in july came with Vista.  Upgraded to Win 7 Ultimate and I don't think the monthly diagnostics has ever finished because it takes so long.  Stopped it today after 14 hours at 71% not thru with the memory tests yet.  HP was lost (literally).  I have it unscheduled now and rand the few tests that you can run manually with no problems.  HP also had me reboot and run F9 diagnostics which ran fine except I think the memory took longer than I would expected with a 64bit quad with 8 gig of memory. 
You seem to have to run the whole script from the beginning?  True?  Every test up to that point passed.  Is there a way of adding/editing a script to run the last half or a way to reinstall PC-Doctor OEM without reinstalling Windows?  Any suggestions are appreciated.

Offline fwilson

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genesal,

Please go to the HP site and download the version designed wor Win 7.  Upgrading from vist without using the version designed for Win 7 will cause the issues you are seeing.

-Fred
“Integrity is doing the right thing, even if nobody is watching.”  ~ J.C. Watts

Offline genesal

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Thanks much it works great now (and much faster).  Much appreciated !!!

Offline fwilson

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You are most welcome.

-Fred
“Integrity is doing the right thing, even if nobody is watching.”  ~ J.C. Watts