Hello,
Currently, the Service Center Remote reports are only available in an HTML format. To download the report please follow the steps below:
1. Open a report that you would like to download.
2. Once the report is open in the web browser, right-click the center of the page and select the option to save as.
3. Provide the location/filename and it will download the report.
Note: Because the report is in HTML format it will require a browser to open the report anytime you would like to view it. Another option to avoid the HTML format will be to print the page as a PDF.
Please let me know if you have any other questions.
Best regards,
Meliton P.