Author Topic: Need to reinstall PC-Doctor Toolbox  (Read 14920 times)

Offline Kris_PCD

  • Sr. Member
  • ****
  • Posts: 323
    • PC-Doctor, Inc
Hi carynmorris,

You're all set. Let me know if you have any other questions or issues.

Thanks,
Kris
Kris_PCD
Technical Support Representative
PC-Doctor, Inc.

Offline ptg1337

  • Newbie
  • *
  • Posts: 1
Can I get mine reactivated?

PCD141021-1127-52352F

Thanks!

Offline Kris_PCD

  • Sr. Member
  • ****
  • Posts: 323
    • PC-Doctor, Inc
Your download links have been reset, let me know if you need anything else.

Thanks,
Kris
Kris_PCD
Technical Support Representative
PC-Doctor, Inc.

Offline joemc

  • Newbie
  • *
  • Posts: 1
I have a computer that randomly reboots...even when trying to install windows from scratch so I know there is a hardware problem.  I bought pc-doctor yesterday got through a couple of tests last night before my pc rebooted.

Now when I run the program after using it just once then a reboot it says "your configuration has changed too many times (error 4)"

And won't let me proceed?
« Last Edit: November 19, 2014, 12:51:17 pm by joemc »

Offline Kris_PCD

  • Sr. Member
  • ****
  • Posts: 323
    • PC-Doctor, Inc
Hi Joemc,

Please send me a PM with your full name, email address, or order number. I will reset the lock on your license, and see what happened.

Thanks,
Kris
Kris_PCD
Technical Support Representative
PC-Doctor, Inc.

Offline Kris_PCD

  • Sr. Member
  • ****
  • Posts: 323
    • PC-Doctor, Inc
Ok Joemc, your're all set. It looks like there was an issue on our system that made it look like you were using the software on two computers.

Please let me know if this happens again, or you have any other problems.

Thanks for your patience,
Kris
Kris_PCD
Technical Support Representative
PC-Doctor, Inc.

Offline inquisitor87

  • Newbie
  • *
  • Posts: 2
can i get a download link as well, old one is not working anymore  ::) ( PCD150106-7914-30296 my order number)
« Last Edit: January 19, 2015, 02:54:59 pm by inquisitor87 »

Offline Kris_PCD

  • Sr. Member
  • ****
  • Posts: 323
    • PC-Doctor, Inc
Hi inquisitor87,

Please send me a PM with your full name, email address, or order number, and I will take a look.

Thanks,
Kris
Kris_PCD
Technical Support Representative
PC-Doctor, Inc.

Offline inquisitor87

  • Newbie
  • *
  • Posts: 2
i sent the details but i cant see the message i sent to you in my outbox  :( so i sent twice :D

Offline Kris_PCD

  • Sr. Member
  • ****
  • Posts: 323
    • PC-Doctor, Inc
You're all set, but please remember that your download link will expire after 7 days. If this happens again, you are welcome to resubmit for me to reset, or if you can always download the file and save it to a CD or a thumb drive so that it is available in the future if necessary.

Thanks,
Kris
Kris_PCD
Technical Support Representative
PC-Doctor, Inc.

Offline samhughes90

  • Newbie
  • *
  • Posts: 1
Hi, can I get my download link reset as well? I had it on local storage for awhile but I am not sure where it went lol. Anyway my order number is as followed, thanks.

PCD140418-9565-34163

Offline Kris_PCD

  • Sr. Member
  • ****
  • Posts: 323
    • PC-Doctor, Inc
Hi Sam,

All set, just let me know if you have any other problems.

Thanks,
Kris
Kris_PCD
Technical Support Representative
PC-Doctor, Inc.