So here I am servicing a computer, for a virus, and trying to boot into AVG Rescue Disk, and discover, oh, keyboard isnt giving me boot menu. Try another keyboard... nope, try another keyboard (2nd 2 are usb) nope. call customer, ask him to bring in HIS keyboard (USB). Again, no. No response on the boot screen. No System recovery, no boot menu, no system diagnostics... no bios setup..
None of the above allows me in, however the first keyboard I used, is a ps/2. I prefer them, they tend to just work with no guesswork. Well. This one which is known to be good, seems to have num lock and caps lock flashing at a regular pace, both together.
I boot into PC Doctor WinPE version, I get in, I manage to get around by mouse. Now, previously the USB Keyboards worked, and I had a 'other devices' where mouse and keyboard show up.
With the ps/2 keyboard, nothing shows anywhere. Is this regular? I never noticed before... but I really dont want to have to try to clear the bios, or replace the CMOS battery if its not gonna fix it.. Any thoughts?