Author Topic: ToolBox lockout 2 months  (Read 3696 times)

Offline BleuOisou

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Feb. 08 2014  23:59 w8p12b


1st Toolbox lockout 2 months
2nd Toolbox lockout 1 month,

Unexpected with correct password
Would you help for re-active it before 90 days please?
That no authority sneak  in?


The PC-toolBox being applied longer as 12 months , upgrade or renew needed please?


Regards
BleuOious
« Last Edit: February 09, 2014, 08:13:01 pm by BleuOisou »
Bleu Oisou

Offline Kris_PCD

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I have reset the temporary lockout on your product key. Please let me know if you have any other questions or issues.

Thank you,
Kris
Kris_PCD
Technical Support Representative
PC-Doctor, Inc.

Offline BleuOisou

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Feb. 11 2014  12:49 w8pIde07k


Error "entered Password not match"  for license PCD15EU64jj...


logon http://www.pc-doctor.com password has been failure that changed by yesterday  :-[   reset it again.


well, 2nd_32bit (PCD1KP5Z...)
      3rd_64bit (PCD1MBYA6...)
all fine



Is there any Toolbox updating version than v.6.0.6078.134 ?
how to update the toolbox if then pleas?
 



BleuOisou
« Last Edit: February 10, 2014, 09:13:58 pm by BleuOisou »
Bleu Oisou

Offline Kris_PCD

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I have sent you download links for the latest version, and your current password for the key you mentioned via email.

Please let me know if you require any additional assistance.
Kris_PCD
Technical Support Representative
PC-Doctor, Inc.

Offline BleuOisou

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Feb. 14 2014  10:15 +8 w8pIde07m


The 89.0M latest Toolbox unable through the password , which is right .
Toolbox 64bit can be upgraded ? Pre PE as well please?



BleuOisou
Bleu Oisou

Offline Kris_PCD

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I have sent your current password for the license that you appeared to be having issues with. Also, I do not understand what you mean by "Pre PE as well please?", please provide more information if it is something that you need help with.

Please let me know if you need anything else.

Kris
Kris_PCD
Technical Support Representative
PC-Doctor, Inc.

Offline BleuOisou

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Feb. 16th , 18th  2014  01:14, 21:29 w8pIde07m


Hi Kris,


SC 8 PE with me v.8.0.6022.60 , where to a higher v. if there is please?


Your link of upgrade Toolbox working well on 32bit, won't be wrong
if install it on the 64 bit this time?

        oh, i have error : "No internet connection " (true or false msg ? -> attach)



Toolbox 32bit at PC_w7-8p presenting backup warning, after chosen
the online-backup , unaccepted by the new Toolbox . Is it because
of no synchronizing or something else , by the way , McAfee network
has not detected any network although online , most of features here.

   -> attach please.



BleuOisou
 

« Last Edit: February 18, 2014, 05:31:43 am by BleuOisou »
Bleu Oisou

Offline Kris_PCD

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Due to licensing limitations from Microsoft, we no longer provide PE versions of Service Center. In addition, the next version of Service Center has not launched yet, but you should receive a message instructing you on how to obtain the upgrade when it does.

The issue you are seeing with PC-Doctor Toolbox for Windows during activation appears to be a legitimate connection issue, please confirm that the system is able to connect to the internet, and check for any proxy settings that may be necessary to connect.

The error you are seeing for the backup status is part of an update that warns you to the fact that your system hasn't been backed up using Windows. If you have a third-party backup solution, then you are welcome to ignore this warning.

Let me know if you have any other issues.

Thanks,
Kris
Kris_PCD
Technical Support Representative
PC-Doctor, Inc.