Freezing during extended HDD test.

[DarthLoki182]

Hi,

I'm using 7.3, from the USB dongle.

PC passed the simple tests, motherboard, and video tests, quick HDD test, but locks up during the extended HDD test.

I tried two USB dongles with same result.

Any ideas what could be causing this/where I should look from here?

[Colinf_PCD]

Is the Extended hard drive test always locking up on the same test at the same point?

If so, it might be worthwhile to Run Service Center in Stand Alone mode and first run the test which is locking up.  If it continues to lock up on that test, then try running all the tests in that overlay with the exception of the test which locks up.

To run Service Center in Stand Alone mode type R at the main menu screen.
Next hit the keyboard Enter key at the Diagnostics Tab
Arrow down to the Fixed Disk Tests and hit the Enter key once more.
To run a single test arrow down to the test and hit the Enter key.
To load the overlay hit the F2 key and select Load Overlay.
Arrow down to the overlay you wish to run and hit Enter.
You can deselect a test by arrowing to the test and hitting the Space Bar.
With the overlay loaded type F5 and it will run only the tests in the overlay (less the test you deselected.)

One other quick question:  We never had a Service Center 7.3 so I am curious as to the build number which displays when a test is running (or in stand alone mode.)  The build number will be reflected in the bottom right hand corner and will be represented by a 4.2 number (i.e. xxxx.xx)

Thanks,