The Modulo20 test is used to check your system memory for issues, but the error you are seeing is one that I haven’t run into before. After performing some research, I found that there are a few possible causes of the error you are seeing. If you are willing, I would like to obtain some debug logs from our software.
Please let me know, and I will create a support ticket and provide you with instructions to obtain the logs. I would also ask that you please send me a PM with your email information so that I can send the instructions to you via email.
Thank you,
Kris