Cannot run HDD tests

[danube]

This may seem like an extremely asinine question, but I am a little stumped.

I have a PC I am working on (Windows XP) that the owner says BSODs on start-up.  Since working on it, I have not been able to get it to BSOD at all. Another tech wrote in the notes that the PC passes all of the tests, but I do not know which tests he ran.  Today, I noticed that the system information does not display a hard drive size.  When I tried to run both the quick and extended hard drive tests, the screen with the completion percentage will pop up and quickly close itself.  I have tried rebooting the system and attemtping to run the tests again, but nothing is working.

While I realize that the original BSOD could possibly be causing the PC Doctor error, but I am not sure how to provoke the BSOD to identify the code, or how to run the HDD tests.

Any help would be greatly appreciated, as I am not really sure where to go from here. Thank you!

[fwilson]

danube,

In DOS the drive size will not be displayed unless it is a FAT partition.  NTFS is the norm for systems running windows.

When you say "nothing is working" are you saying the system can not boot anymore?

I have run into many systems over the years that would blue screen after driver updates were installed.  Then after booting in safe mode sorted themselves out.  I have found the most likely culprit for BSOD problems is video drivers.  you may want to run the video tests in windows in a loop to see if you can provoke the error.

-Fred