USB Test Cannot Run

[mchtower]

Hello,

The following message was returned for the USB Status test:
The device might be misconfigured or the driver support might not be present.

What does this message actually mean? In my script I'm running multiple passes (8 to be exact)of this test and it ran fine the 2 times before this message appeared and the 5 times after it appeared.

[fwilson]

mchtower,

This means on the 3rd pass there was a problem talking to the USB device and that the other 7 times it worked fine.

The error message is just stating possible causes.

-Fred

[mchtower]

Thanks for your response. Just for clarification, for tests like these PC-Doctor makes 1 attempt to communicate with the device and then returns the result, correct?

[fwilson]

mchtower,

Yes, one attempt per pass.  I'n not sure what the timeout value is in the code but it is set to the high limit of the spec.

-Fred