Author Topic: ToolBox can not recognize 1 machine after its PCname changed , caught err4, err7  (Read 2193 times)

Offline BleuOisou

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July 19 2022 05:23~06:05.hk  w10pro.m920t.FO76QM5 m.sg.mx-
Ticket Id :cdz3mMPTbZwj9



Good Day Every teams for license , toolbox and sc so on ,

This is on the case Ticket Id :cdz3mMPTbZwj9 very long details began from Feb 2022 to, unable to re-install Toolbox a week longer ... there are something on the webserver for Sync, or else to the product(s) sc , ToolBox desktop themselves probably , please in harry help ,


>>>>
Not re-install toolbox because :
         a)  purchase day at Apr 23 2021 0857am , the download hyperlink not working very common case , there is no the latest version toolbox directly offering from somewhere at pc-doctor.com for download more than three or 5 years? Usually would be used the older downloaded package to update it to the latest once re-installed . Can you kindly find a newest updated Toolbox for this bought Toolbox re-installing on waiting for ?


         b) Uninstall by July 12 2022 , yet re-install toolbox for waiting you get figuring out error #4, #7 how caught ?
                          b1)  None authorized reset license perhaps...
                          b2)  WHEN changed PCnames to Microsoft defaulted ONEs almost near days both did it
                                     DESKTOP-FO7xxxx (<--GLF7)  "while McAfee GLF7(glf7) sharing 2xPCnames having"
                                     DESKTOP-GOLxxxx  (<--GLF5)       
                                caught each 1 mac. unable to use the installed bought for GLF7 license perhaps?

Refer photo to :
[bought day Apr 23 2021 0857am].png




Referring the SC was 1 year remote for GLF- [OEM lenovo m93p ] by 2020 and should expired 2021 ,  never used it for GLF7?  Well, it is listing under the pcdremote.com after logging in ? 


Which the remote.center truly share one domain that pcdremote.com as well,  In Toolbox \ ManagerAccount (remote version , after 2020 and not able to login , blocked by freely from where of unsure yet ?) BOTH product sc & , toolbox showing picture for devices not similar totally nor?
Refer photo to :
[toolbox left icon Jul 07 2022 0946 m920t.FO7xxxx m.sg.mx&rv-].png &&
[Pcdremote-com login pwd jul1st well july 2nd 2022 1948 m920t.FO7xxxx m.sg.rv-PCs, mx].png



Best Regards
Bleu Oisou

PCD_Christopher

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Thank you for reaching out to us via the forums. We will continue to assist you via our support portal.

Thank you.

Offline BleuOisou

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Bleu Oisou