SSD passes SMART but fails Random Seek

[ChrisTech]

Hi

Having run a general test on a laptop using Service Center 9.5, the test showed the SSD drive passing the SMART tests but failed on the 'Random Seek' test.

I'm probably still thinking along the platter-based hard drive way of things, but would this be classed as a similar fault in a platter-based HDD? e.g. if there are no heads/armatures, would a random seek fail on an SSD still indicate replacement being needed?

Regards

Chris

[PCD_Channing]

Hi Chris,

As far as SSD's go, the Random Seek Test reads sectors randomly from the device for a designated number of iterations. This test can quickly cover a large area of the drive and can find errors that a test reading at regular intervals might not catch. When this test fails, how are you running the diagnostics (DOS, Bootable, Windows)?

Thanks,
Channing

[ChrisTech]

Hi Channing

This test is being run booting from USB.

Chris

[PCD_Channing]

Hi Chris,

My apologies on the delay in response here. I have responded to you via the support case submission you submitted this morning. Please let me know if you have any further questions either here or through the support case.

Thanks,
Channing