Recent Posts

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91
Service Center Remote / Re: PC-Doctor Service Center 7.5 missing a MUD
« Last post by PCD_Christopher on September 16, 2021, 02:22:09 pm »
Hello,

Unfortunately, Service Center 7.5 is no longer supported and we no longer have this version of MUD.
92
Ask Our Experts / Re: How to identify if my computer has been hacked/jacked in CMD ?
« Last post by PCD_Christopher on September 16, 2021, 02:20:18 pm »
Hello,

Unfortunately, this forum is for assisting customers with issues related to our products. We cannot offer any assistance with your problem.

Kind regards,
93
Ask Our Experts / Re: Check data transmission verification
« Last post by PCD_Christopher on September 16, 2021, 02:18:43 pm »
Hello,

In order to better assist you with this issue, please submit a support ticket with us.

Thank you
94
Ask Our Experts / Re: Pc Doctor Module is trying to access your webcam
« Last post by PCD_Christopher on September 16, 2021, 02:17:36 pm »
Hello,

Toolbox attempts to access the webcam in order to run diagnostics to make sure the webcam works if you need to test it.

This is not malware and it is safe to allow access by PC-Doctor and Toolbox. Toolbox will never turn on you webcam unless you specifically choose to run diagnostics on the webcam.
95
Ask Our Experts / Re: Resetting password error ?
« Last post by PCD_Christopher on September 16, 2021, 02:13:43 pm »
Hello,
For security reasons, please submit a support ticket to assist with any login issues that you may have.
96
Service Center / Apple?
« Last post by marbleheadman on September 10, 2021, 06:54:48 am »
Just got the newest PCD. It looks like it has the option to test Apple products from the boot menu? If so, I can't find documentation.
97
Ask Our Experts / Resetting password error ?
« Last post by BleuOisou on August 30, 2021, 10:43:54 pm »
Logging forum today , caught password not correct so ,  ?

a)
required link to reset it getting error as :
checked the password once, verify twice both for them, keep error via the Edge Microsoft brwoser?
See
[invalid activation code reset forum pwd aug 31 2021 1434 m920t GLF7].png
[reset forum pwd aug 31 2021 1431 m920t GLF7].png



b)
a 2nd link received , reset , none review password webpage.  Via Firefox with a) both certification _digital having installed ? Reset password done anyway?




Sincerely



98
Android ver.  11
PC-tool.box ver. 1.8.7227.334



Error :
-->Screenshot_20210826-085611_PC-Doctor Toolbox Beta 0.jpg

Contact bounded undelivered :
-->email undelivered Aug 27 2021 0841 m920t GLF7.png

Sincerely
99
Ask Our Experts / Pc Doctor Module is trying to access your webcam
« Last post by CarmeloLabadie on August 25, 2021, 01:06:05 am »
I was looking for answer to a message that has started popping up. The message reads "pc doctor module is trying to access your webcam" I decided to block it to protect my computer from illegal access by websites. I use my webcam for taking an occasional picture for my niece and nephews.

I have no clue why this message just started up and searches give an entry for every single word. I nor most other computer users do not have the time to look through 30,000 or more possible search findings. It is a direct question and not a collection of 9 individual words . [Abraham Lincoln just gave me 114,000,000 hits] !

I decided to only allow access to my webcam for my camera(my nieces and nephews enjoy an occasional photo). I have no reason to cam with anyone. Abe Lincoln would be interesting though. 

I am running Norton 360 Internet Security/Antivirus on Windows 10/I.E. 11. See attached screenshot about popup in question.



I have searched my computer Control Panel, Settings and googled it. I got 2,370,000 results and it is either a piece of malware or a useful request. I doubt it is malware though one never knows. I do know it is from Norton but the blue See Details does absolutely nothing.

Is this a security threat, malware or virus ? …. I hope I posted this in the correct forum!   

Thanks for your help !!
100
Toolbox for Windows / Software now unusable
« Last post by hyperwolf on August 08, 2021, 01:50:09 pm »
Hi,

I just changed my CPU ( same motherboard ) and now the software refuses to launch. I am highly disappointed, I paid for it and now I would have to pay again... No way! I hope support staff can do something about it.

Important update:

The company just made a reset of my software for the licence installation.

Thanks a lot to you, guys!

:-)
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