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41
Ask Our Experts / Service center 15 Network card test error
« Last post by benecom on March 06, 2023, 10:27:46 pm »
we had error on Network Card test for LAN function as follows. I am sure this board is working 100% OK with the LAN function. Please kindly check the below problems and let me know how to test LAN function correctly.

   Network Card test error on each section.

-   Intel NIC Test – System down during the test regardless external internet is linked or not.
-   ICMP Network Communications Test – Result is always fail regardless external internet is linked or not.
-   Network Connectivity Test – It passed when external internet is linked.
-   Network Online Self Test – It passed when external internet is linked.
-   Network Offline Self Test – If no link external internet, it failed. If we link external internet, system down during the test.
-   Network External Loopback Test - Result is always fail regardless external internet is linked or not.

Looking forward to your answers.

Thanks and regards,
Jay Ro
     
42
Toolbox for Windows / Re: No CPU Temp Shown
« Last post by TAJ68PR on November 28, 2022, 10:14:32 am »
It still doesn't work; I am now using a 5950x. Can you give us any information on where this issue stands?
43
Ask Our Experts / Re: pc-doctor5 for winPE
« Last post by PCD_Christopher on September 28, 2022, 06:49:13 am »
Quote from: midgecomp on November 17, 2008, 08:03:14 pm
A problem I'm hoping you can help me solve. My virus scan as well as other spyware scans are stalling and my computer is locking up at the following file location.......D:\MiniNT\PC- Doctor 5 for Win PE\pcdrdvdramdrive.p5x........I thought perhaps as it appears to be a pc doctor file that is part of the software bundle that came with my HP computer you could help...thank you

The HP distributed PC-Doctor products are not longer offered or supported by HP. That said, we do offer our Toolbox product for free and can be used as a much more modern replacement for the HP diagnostics previously distributed by them.
https://www.pc-doctor.com/solutions/toolbox
44
Ask Our Experts / Re: MUD not being recognized
« Last post by PCD_Christopher on September 28, 2022, 06:42:17 am »
All,
Service Center v6/7 are very old builds. Due to the age of these versions you will likely encounter a number of issues including tests no longer being supported or running correctly. Especially with Bootable and DOS. These versions are also no longer being supported and have not been supported for some time.

In addition to this, newer versions of Service Center have many newer tests or improved tests for newer hardware that you will not find. Including new tests for modern GPUs, CPUs, and memory.

It would be a good idea to think about upgrading to the newest version of Service Center.
https://www.pcdservicecenter.com/
45
Service Center / Re: How do you use Service Center 10.5 Android Diagnostic
« Last post by PCD_Christopher on September 13, 2022, 07:20:01 am »
BlueOisou
Please see the link below for how to enable developer settings.
https://www.samsung.com/uk/support/mobile-devices/how-do-i-turn-on-the-developer-options-menu-on-my-samsung-galaxy-device/#:~:text=1%20Go%20to%20%22Settings%22%2C,enable%20the%20Developer%20options%20menu.

Then boot a system using the MUD and select "Android Diagnostics" from the boot options.
46
Service Center / Re: How do you use Service Center 10.5 to Android 12.0 Diagnostic
« Last post by BleuOisou on September 13, 2022, 04:42:02 am »
Sep 13 2022 20:41.hk w10pro.m920t.FO... m.rv.mx-

How do you use Service Center 15 to Android 12.0  Diagnostic please?
      - developer XR20@nokia.com   turned on for Android 12.0
      - USB plugging to PC where running SC15 , unfound option for Android Diagnose area ?

Regards



47
Ask Our Experts / Re: Is Toolbox \ ManagerAccount \ Remote displaying according RFC3315?
« Last post by PCD_Christopher on August 19, 2022, 01:57:23 pm »
Hello,

Thank you for reaching out to us on our forums. We have responded to your questions via your current support ticket and will continue to support you via the support portal. As such, this topic will be closed.
48
Ask Our Experts / Is Toolbox \ ManagerAccount \ Remote displaying according RFC3315?
« Last post by BleuOisou on August 17, 2022, 05:03:45 pm »
8:57 AM 8/18/2022
Refer:
[ipcfg m93p chg mbd , Aug 18 2022 0850 m920t.FO... m.mx-].png
https://www.pcdoctor-community.com/forum/index.php?topic=1167.0;prev_next=prev#new

Toolbox \ ManagerAccount \ Remote displaying two Icons Green AND Golden for Computer : GLF-   
may please tell it is according RFC3315 shown as? Refer to WCwVDbGd93jKp_pcdremote.com for SC and Toolbox as well please.

Regards

49
Building or Upgrading PCs / Re: Building my pc.
« Last post by PCD_Christopher on August 11, 2022, 06:51:22 am »
Hello,
Unfortunately this category has very little activity. You may be better off posing this question over on Reddit. r/buildapc is a great community that helps with these kinds of build questions.
https://www.reddit.com/r/buildapc/
50
Ask Our Experts / Re: PC Doctor Center Bootable Diagnostics
« Last post by PCD_Christopher on August 09, 2022, 08:09:54 am »
Hello,
This is likely due to the age of your version of Service Center, v11. I would wager that the Macs that you are having difficulty booting from the MUD on are systems newer that 2017-2018.

Because Bootable relies on the Linux kernel, it needs to be updated regularly to include new driver and system support. The version of SC that you are using currently is old enough that it lacks driver support for the systems you are attempting to boot into.

If you are interested in upgrading, please reach out to our sales team for information on pricing for upgrades at sales@pc-doctor.com
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