Dr. Blip's PC-Doctor Forum

General Category => Ask Our Experts => Topic started by: Cyber-Tek on October 01, 2013, 11:42:12 pm

Title: PC Doctor 8 and infinite loop error.
Post by: Cyber-Tek on October 01, 2013, 11:42:12 pm

Helo
In many occasion i observed that PC doctor wont run. There is a msg that it cant discover all devices and this is going in infinite loop, i cant do anything but force the program to close by alt-ctrl-del and start pc in dos mode.
This happening on my main desktop computer and i also noticed this on few new ultrabooks from Samsung.
What can i do in such situations? because in that cases the program is almost useless...

btw.
Can i make Doctor 8 be a PE like 7.9 i had ?
I mine change files or something in the .iso ?

Title: Re: PC Doctor 8 and infinite loop error.
Post by: Kris_PCD on October 02, 2013, 03:04:42 pm

I suspect that the issue you are experiencing is a known issue with the initial release of Service Center 8. We were able to resolve the issue quickly and so only a few were affected by it. Looking at my records and the date we sent you the free upgrade to Service Center, I believe you may be one of the lucky few.

I apologize for the problems you have been having, and I will be sending you a new download for the updated version of the software. Please let me know if you have any issues once you have received the update.

Regarding your question about Service Center 8 and PE; unfortunately, due to licensing limitations from Microsoft, we have had to stop distribution of Windows PE with Service Center. I would however recommend taking a look at another post made today: http://www.pcdoctor-community.com/forum/index.php/topic,750.0.html (http://www.pcdoctor-community.com/forum/index.php/topic,750.0.html)

In it I have provided as much detail as I am able to regarding the creation of a Windows PE environment.

Please let me know if you have any other questions or issues.

Thanks,
Kris

Title: Re: PC Doctor 8 and infinite loop error.
Post by: Cyber-Tek on October 03, 2013, 05:23:02 am

btw... what is new in that updated version ?

Title: Re: PC Doctor 8 and infinite loop error.
Post by: Kris_PCD on October 03, 2013, 07:24:43 am

The issue you are experiencing was found to occur with the initial release of Service Center 8 running on systems with Intel Rapid Storage Technology (IRST) and certain versions of the drivers.

The only significant change to the software that I sent you was the resolution of this issue.

Title: Re: PC Doctor 8 and infinite loop error.
Post by: Cyber-Tek on October 03, 2013, 07:47:53 am

agree... i have that intel technology.
btw.
so far there is nothing in my inbox.

Title: Re: PC Doctor 8 and infinite loop error.
Post by: Kris_PCD on October 04, 2013, 07:28:15 am

I sent you the email again, but just to be safe I will also send you a PM with the download link.

Title: Re: PC Doctor 8 and infinite loop error.
Post by: Cyber-Tek on October 04, 2013, 08:13:02 am

now i have got both private msg and email, thanx.
Working very well, no problem anymore ;)