Dr. Blip's PC-Doctor Forum

General Category => Ask Our Experts => Topic started by: BleuOisou on September 09, 2013, 07:36:32 pm

Title: PC-Doctor ToolBox 1st License Backup Error ; 3rd License could not be verifed by
Post by: BleuOisou on September 09, 2013, 07:36:32 pm

Sept. 10 2013  11:33 w7U_8p_11


Dear @PC-doctor.com ,   


1)
PC-Doctor ToolBox 1st License Backup Error as the attach .
Does ToolBox won't work for system backup anymore?

2)
3rd License could not be verifed by your server as installing?
order :PCD130715-8736-14114 on July 15 2013

Title: Re: PC-Doctor ToolBox 1st License Backup Error ; 3rd License could not be verifed by
Post by: Kris_PCD on September 10, 2013, 07:48:05 am

The error that you are seeing is not related to our software, it appears to be caused by the program you are using to create your system image. I would double check which methods you are using to create your system image.

I took a look at your 3rd license and have been unable to find any issues, it appears to be functioning normally. If you are still having issues with using this key, please explain the problem in greater detail.

Please let me know if you run into any other issues with our software.

Thanks,
Kris

Title: Re: PC-Doctor ToolBox 1st License Backup Error ; 3rd License could not be verifed by
Post by: BleuOisou on September 10, 2013, 09:14:59 am

Sept. 11 2013  01:05 w7U_8P_11


Dear @PC-Dr.com ,


Since all of my devices with wire_only including ISP,
Toolbox auto bring me naturally used the windows embedded
backup tool , I thought for the screenshot.


Toolbox can identify wire/wireless Ethernet it servicing on ?
Because the 3rd PC ,  1 of 3 is being checked by ISP for the
network "?" wire_plan  initializing a wireless mac ?!
Once install it on the 3rd PC, won't be wire_type again ?


Hence, can not performance the 3rd Toolbox license on it , later tell you this.