Dr. Blip's PC-Doctor Forum

General Category => Service Center => Topic started by: freeze2196 on January 03, 2012, 12:02:14 pm

Title: Warranty on USB dongle ?
Post by: freeze2196 on January 03, 2012, 12:02:14 pm

I was unable to find any information on pc-doctor warranty.

Currently my store has two of the PC-Doctor 7.5 service center packages. One of the USB drives is no longer reconized as a device on any computer. Cant run the USB drive restore since no computers even see it as a drive.

Just wondering if we can send this in to have it fixed/ replaced and if so how do i go about doing so ?

Title: Re: Warranty on USB dongle ?
Post by: James_PCD on January 03, 2012, 02:41:00 pm

Freeze,

I have passed your inquiry on to our tech support.  An email will be sent by them to gather whatever information they may need to assist you with the dongle issue you are having.

Regards,

Title: Re: Warranty on USB dongle ?
Post by: freeze2196 on January 03, 2012, 02:43:06 pm

Thank you James

Title: Re: Warranty on USB dongle ?
Post by: James_PCD on January 03, 2012, 02:52:56 pm

I am glad to assist.

Your support case number is PRB06345.