Dr. Blip's PC-Doctor Forum

General Category => Service Center => Topic started by: shane on December 17, 2011, 07:08:26 am

Title: Service Center 7.9
Post by: shane on December 17, 2011, 07:08:26 am

I have noticed on the last few systems I have scanned I am getting an error with the CMOS Ram pattern test... Failed

What does this mean?
Is it common / normal?

Also, What does it mean when a system fails the RTC Alarms Section of the test?

Please advise,

Thanks

Shane

Title: Re: Service Center 7.9
Post by: shane on December 18, 2011, 09:22:18 am

BUMP

Title: Re: Service Center 7.9
Post by: James_PCD on December 19, 2011, 07:09:16 am

Hello Shane,

I am sorry for the delayed response.  I see that you had submitted an email to tech support this past week (Thursday) regarding the same issue.  I have escalated the issue and will get you a response from the tech support team this morning.

Title: Re: Service Center 7.9
Post by: shane on December 19, 2011, 08:19:13 am

Thanks :)

Title: Re: Service Center 7.9
Post by: shane on December 19, 2011, 08:16:46 pm

bump

Title: Re: Service Center 7.9
Post by: James_PCD on December 20, 2011, 06:46:59 am

Hello Shane,

I saw an email response formulated for you yesterday.  I am sure the tech support team will have something to you when they arrive this morning. 

Title: Re: Service Center 7.9
Post by: James_PCD on December 20, 2011, 09:27:06 am

Hello Shane,

I spoke to the engineer handling your case and he confirmed that an email has been sent out.