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General Category => Ask Our Experts => Topic started by: mamzers on March 01, 2011, 01:42:19 am

Title: IDE_Controller / PCI-Express status test failed
Post by: mamzers on March 01, 2011, 01:42:19 am

Hello,

on two new custom boxes we have the test failing, with the following detailed error logs:

IDE Controller
PCI Location   PCI bus 6, device 0, function 0
PCI Express Status Test   Failed   
Test Started      2011-02-28 13:58:54
Error Message   Fatal device error detected.   2011-02-28 13:58:54
Test Finished   Failed   2011-02-28 13:58:54


Now my questions is: What does "Fatal device error detected" mean for real?
Is this something to worry about or just some bug in PC Doctor?

Title: Re: IDE_Controller / PCI-Express status test failed
Post by: mamzers on March 01, 2011, 01:44:39 am

Here is the complete system information, tested the boxes from Windows PE:

Quote

System Information
  System Name MININT-QLC2J2J
  Manufacturer Gigabyte Technology Co., Ltd.
  Product X58A-UD3R
  Serial Number  
Operating System
  Name Microsoft Windows Vista PE (32-bit)
  Service Pack Service Pack 1
Motherboard
 BIOS
  BIOS Version String FF
  BIOS Version 255.255
  Release Date 02/18/2011
 Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz (CPU:0)
  Name Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz
  Cores 4
  Threads 8
Memory
  Total Physical Memory 6.00 GB
  Maximum Supported Memory 48.00 GB
  Total Number of Memory Modules 3
  Total Number of DIMM slots 6
Local Disk
 SAMSUNG HD103SJ ATA Device
  Model Number SAMSUNG HD103SJ
  Serial Number S246J9BB147340
  Firmware Revision 1AJ10001
  Size 931.5 GB
CD-ROM Drive
 OPTIARC DVD-ROM DDU1681S ATA Device
  Drive Serial Number  
  Drive Letter E
  Total Capacity 238.82 MB
 Optiarc DVD RW AD-7260S ATA Device
  Drive Serial Number Ll6096BHlXJw
  Drive Letter D
Video Card
Display
 Monitor
  Mode 800 x 600 (32-bit)
Sound Card
Network Card
 Realtek RTL8168/8111 Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
  Driver Version 6.1837.926.2006, 6-21-2006


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PC-Doctor Service Center 7.5 - 7.5.5142.17

2011-02-28 14:04:57

Title: Re: IDE_Controller / PCI-Express status test failed
Post by: fwilson on March 01, 2011, 09:22:59 am

mamzers,

Please try testing the controller in DOS.  If this system requires a driver for the controller and that driver is not contained in the PE environment errors will result.

-Fred