Dr. Blip's PC-Doctor Forum
General Category => Ask Our Experts => Topic started by: danube on December 29, 2010, 07:46:30 am
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This may seem like an extremely asinine question, but I am a little stumped.
I have a PC I am working on (Windows XP) that the owner says BSODs on start-up. Since working on it, I have not been able to get it to BSOD at all. Another tech wrote in the notes that the PC passes all of the tests, but I do not know which tests he ran. Today, I noticed that the system information does not display a hard drive size. When I tried to run both the quick and extended hard drive tests, the screen with the completion percentage will pop up and quickly close itself. I have tried rebooting the system and attemtping to run the tests again, but nothing is working.
While I realize that the original BSOD could possibly be causing the PC Doctor error, but I am not sure how to provoke the BSOD to identify the code, or how to run the HDD tests.
Any help would be greatly appreciated, as I am not really sure where to go from here. Thank you!
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danube,
In DOS the drive size will not be displayed unless it is a FAT partition. NTFS is the norm for systems running windows.
When you say "nothing is working" are you saying the system can not boot anymore?
I have run into many systems over the years that would blue screen after driver updates were installed. Then after booting in safe mode sorted themselves out. I have found the most likely culprit for BSOD problems is video drivers. you may want to run the video tests in windows in a loop to see if you can provoke the error.
-Fred